【タイ・ベトジェットエア】突然メール来た。よく見たらフライト出発時刻変更、2時間20分もの出発時間遅延 (^p^)しーね！しーね！

Your reservation itinerary is attached.

PLEASE NOTE:
Dear Valued Passenger,

Due to operational reason, we regret to inform you that your Thai VietJet Air flight has been rescheduled to new departure time, please check your new itinerary in the attached file. If your flight time remains as original booking, please disregard this email. For further support please contact our support email address vz.preflight@vietjetair.com or call +662-089-1909

We sincerely apologize for any inconvenience caused, and we would like to offer you the following service recovery options as below:

1.Change your flight to another date/time within 30 calendar days, one time free of charge from the original departure date (Note: This option applies to passengers whose flight delayed more than 2 hours) OR
2. Credit shell of the valuable paid, to be used within 180 days from the date of departure. (Note: This option applies to passengers whose flight delayed more than 2 hours)

Any inconvenience caused is much regretted and we look forward to welcoming you onboard soon. Please disregard this email if changes have been done.

Regards,
Thai VietJet Air

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